While you sign up for an Exotel account, you will get a trial account version. This gets upgraded to a full-paid account when you make the first payment to your account.


What are the features that are available in the full account, but not in the trial account?

The trial account is as good as your full account but the trial account has certain limitations like you can sign up for 15 days and you will get 1000 credits to use and explore our services, APIs related to SMS can't be used, can't customize the templates and you can keep using it as long as your Exotel credits last. The rationale for this is, that when you onboarded as a full-paid account, we would like you to experience Exotel completely before you can take an informed decision. This saves time for you as well as for us.


There is a sandbox number that cannot be used once your trial account is converted to a full paid account.



How to add ExoPhone to get started?

How do I procure a new ExoPhone?



Are you really sure that there is no difference at all?

Hmmm...Actually, there is one. When you are in the trial version, we will not be able to communicate any service disruptions or downtime notifications, or any updates to API, product features, Apps, etc. 


Contact us: 


If you have any questions or concerns, please connect with us using the chat widget on your Exotel Dashboard or Whatsapp us on 08088919888