Voicemail applet, as the name suggests, takes a voicemail. Depending on what you choose in the "Take voicemail for" option, it will show up in the inbox of that user or to all users in that group.
Finishes by default on "#" key. That is, if the user presses "#", then the flow moves on to the next applet, if any.
- The maximum length of voicemail recording is 1 hour. Currently, there is no way to increase this. Of course, we haven't yet encountered anyone who has spoken to a call recorder for a full hour!
- Voicemail will always play a beep before getting into it's job of recording
- If for 5 seconds there is silence, Voicemail will wrap up and move on. So, if there is a recording exactly equal to 5 seconds, then it is likely that it is completely silence. If you are the one responsible for listening to all the voicemails & returning customer calls, you could choose to ignore listening to this one.
- And similarly, if the recording is less than 5 seconds, it is likely to be dummy/silence too.