API Docs

API Docs for integrating your own systems with your Exotel account.

Outbound Call to connect an Agent to a Customer
This API will connect the two numbers given for the agent and customer. It will connect ‘From’ number first. Once the person at ‘From’ end picks up the phon...
Fri, 22 May, 2015 at 5:08 PM
API to convert text message to high quality voice using Shout out app
Question: How do I convert text message to high quality voice and deliver it to cell phones? Can you provide me an API for such task. These text messages wo...
Thu, 30 Oct, 2014 at 12:21 PM
Outbound Call to connect a Customer to an App
This API will first call the customer, and once they pick up the phone, it will connect them to an app (aka flow) that you have created in the system - like...
Fri, 22 May, 2015 at 5:09 PM
Call API to get details of a Call
To get the details of a call (including Status, Price, etc.), you will need to make a HTTP GET request to  https://~exotel_sid~:~exotel_token~@twilix.exo...
Fri, 22 May, 2015 at 5:09 PM
How to send an automated SMS after an outbound call using API
This is possible if an outbound API call is made from the client's end. As a part of the API OB call the client would pass on an additional parameter  &...
Tue, 28 Oct, 2014 at 2:52 PM
Sending an SMS
To send an SMS through our API, you will need to make a HTTP POST request to https://~exotel_sid~:~exotel_token~@twilix.exotel.in/v1/Accounts/~exotel_s...
Fri, 22 May, 2015 at 5:19 PM
Send an SMS in response to an Incoming Call
When you receive an incoming call, you can setup your flow such that you can send a dynamic reply to the caller.  To do this, use the "Sms"...
Mon, 23 Jun, 2014 at 2:51 PM
Send a SMS Reply in response to an Incoming SMS
There are two use-cases UseCase-1: You receive an incoming SMS, and you want to send a dynamic reply to the sender. UseCase-2: You receive an...
Wed, 1 Jan, 2014 at 10:56 AM
Working with Passthru Applet
Using the Passthru applet you can get Exotel to talk to your Application URL and pass on details about the incoming call as and when it happens. Your applic...
Thu, 6 Aug, 2015 at 3:06 PM
Agent Pass-through: Knowing when an agent gets a call
The agent pass-through is a part of the 'Connect' applet. When configured with a URL, Exotel will pass on to that URL details o...
Thu, 3 Jul, 2014 at 5:55 PM