API Docs

API Docs for integrating your own systems with your Exotel account.

How can I get data of a call into another system using Exotel API?
There are two ways to monitor incoming calls in real time without using reports at all:  Use the Passthru applet - You can put the Passthru applet at t...
Wed, 1 Mar, 2023 at 7:17 PM
Greeting using dynamic text or audio from URL
Short video: What is usual? Typically, while configuring your app, you would enter the text or upload the audio that you want your callers to list...
Mon, 17 Jul, 2023 at 1:49 PM
Dial using number from a URL
Short video:   In the Connect applet, in the "Dial Whom" section, there is an option to "Dial phone number (or phone number returned b...
Mon, 6 Mar, 2023 at 5:42 PM
Metadata of a phone number
The number metadata API provides the following metadata of a given number: Telecom Circle  Human readable Telecom Circle name  Number type  ...
Mon, 6 Mar, 2023 at 9:20 AM
SMS Message Status codes
Video: Below are some of the brief SMS Statuses shown once the SMS has been triggered.  queued : This means that the SMS you have sent has be...
Mon, 6 Jun, 2022 at 9:19 PM
Passing a Custom field in API
Question: Customer calls on my virtual number from Exotel and Exotel lets me know via callback that I have indeed  received a call from this number. For th...
Sun, 5 Mar, 2023 at 3:21 PM
How do I integrate Exotel into my CRM?
Exotel is a cloud-based telephony system i.e. all of Exotel data is available over the web. This makes it cross-linkable with other cloud-based applications...
Tue, 1 Aug, 2023 at 5:54 PM
How to monitor the status of your SMS?
For an SMS sent via Exotel SMS API, you can find out the delivery status of the SMS via two means:   A. PULL: You can pull the status by querying Exotel f...
Sat, 11 Mar, 2023 at 11:08 PM
New API's Launched - Campaigns | Address book
We have great news for you! Recently, we have launched 16 new APIs in the Campaigns Contact list suite of APIs, and an API to update the Exotel Address book...
Mon, 6 Mar, 2023 at 5:46 PM
How to find my API Key, API Token, Account SID and Subdomain?
Video: If you wish to use the Exotel APIs, you will need to authenticate yourself. <your_api_key>, <your_api_token> and <your_sid> w...
Sun, 5 Mar, 2023 at 10:07 PM